Shipping Policy

Shipping Policy for My Store

Order Processing Time

All orders placed through My Store are processed within 1-3 business days after payment confirmation. Processing may take longer during holidays, high-volume periods, or if additional order verification is needed.

Shipping Destinations and Options

We ship to customers within the United States. Shipping options, including ground and expedited services, are available at checkout, along with their respective fees.

Shipping Costs and Free Shipping

Shipping fees are calculated based on your order and displayed during checkout. Ground shipping within the US costs $6, but shipping is free for orders over $50. Any applicable taxes, duties, or additional fees will also be shown when required.

Estimated Delivery Timeframes

Domestic orders typically arrive within 7-10 business days after processing and shipment.
International orders generally take 8-11 business days after shipment; customs processing can add extra time.

Delivery time estimates may vary because of carrier delays, weather conditions, customs clearance, address problems, or other factors beyond My Store’s control.

Shipping Process and Tracking

Orders ship from our facility within 1-3 business days.
Once your order ships, you will receive tracking details via the email address provided at checkout.
Please allow some time for the carrier to update tracking information after shipment.

Address Accuracy and Delivery Issues

Customers are responsible for providing accurate and complete shipping information at checkout.

If a package cannot be delivered due to an incorrect or incomplete address, it may be returned to us.
Reshipping to correct the address could incur additional costs.
To avoid delays, please double-check your shipping address before placing your order.
If you realize there is an error immediately after placing your order, contact us promptly via our store contact page. Address changes are time-sensitive and cannot be guaranteed.

Lost or Missing Packages

If tracking shows your order as delivered but you cannot locate it, please check around your property—such as porches, side doors, or mailrooms—before reaching out.